Telecommuting is a safe practice?
One of the things that I have been putting a lot of thought into lately is the security implication of telecommuting. Telecommuting is becoming much more commonplace among many different types of organizations now that more and more companies are adopting mobile computing practices. This often comes at the cost of security, however. In an effort to make employees more productive when they are away from the office (either traveling or working from home), the security implications of opening up your network in this way are not always considered...or if they are considered, they are set aside for the trade-off of getting more out of your workforce.
So, what's the big deal? So what if Jane wants to work on her desk PC at home when she telecommutes instead of using her laptop?
There was an article posted recently on darkreading.com that said that 94% of Federal CISOs do not believe that telework/telecommuting programs are a threat to security. It also stated that 83% of Federal CISOs are "interested" in mobile endpoint certification for compliance with the Federal Information Security Management Act. Being interested means that they aren't doing it yet, but think it is a good idea.
These numbers don't add up to me. How can you not be concerned about the security implications of telecommuting, but at the same time haven't even certified that your own equipment is in compliance with your own Information Security Management Act?
Let's discuss some best practices that companies can use when implementing a work from home policy:
-- Setup access control so that only your company authorized PCs are allowed to connect to your VPN. If Jane has been connecting her work laptop to her own home unsecured wireless network or to the local Starbuck's Wi-Fi network, you still can't guarantee that she won't be trying to spread a virus across your corporate infrastructure, but you have more control over this PC than you do Jane's home PC that she shares with her two teenagers.
-- Implement as many defense-in-depth strategies on your company PCs as possible. This includes at least one anti-virus product and some kind of Host-Based Intrusion Prevention System (HIPS).
-- Disable ports on the PC which allow users to plug in external storage devices like USB drives. Not only are these devices handy if someone wants to steal your corporate secrets off of your corporate intranet, but they are an easy injection point for malware.
-- Turn off the wireless radio when the PC is going to be hard wired to the network. It will prevent accidental connection to a potentially rogue wireless network. A nice side effect is that it will increase battery life on a single charge as well since the radio is such a wear on the battery when it is on.
As with anything technology related, technology solutions are only part of the answer. User education is also a large piece of this pie as well. One of the most important jobs of a security officer is security awareness and making sure that security is part of the consciousness of every employee at an organization. It is one thing to put policies and technology in place which enforce security, but it is another entirely to make sure everyone in your company is also aware of those policies and knows and understands how to follow them. The backend technology should be in place to enforce those policies, but it is the end user's responsibility to try to not put themselves into a vulnerable position and that is done through education, education, and more education.
