At MX Logic, our world-class team of email threat management specialists is committed to providing you with the highest level of service and support-from account activation and provisioning to ongoing engineering support.

Customer Service, Technical Support, Provisioning and Billing Inquiries
To report a problem or to request assistance with your service, please complete an eService request. A service representative will provide you with an order ticket within one hour if your inquiry was received during standard business hours. MX Logic provides full customer support services 24 hours a day, seven days a week.

Service Alerts
Log in to see current MX Logic system status messages.

Reference Materials
MX Logic customers can download reference manuals for help with the activation, administration and use of the MX Logic Email Defense Service. To access the guides, log in using the email address of your company's Technical Contact.

Spam Prevention
We continuously analyze your unwanted email to determine how email with similar characteristics should be handled in the future. Using email and header information sent by our customers, the MX Logic Threat Center determines what additional spam-fighting rules and techniques may be required to ensure that email will continue to be effectively filtered in the future.

To submit a spam incident, please email our Threat Center with a copy of the spam message you received and its corresponding complete header information to spam@mxlogic.com.

For more information on MX Logic email and Web security solutions, contact us at 1.877.MXLOGIC (1.877.695.6442), via email at info@mxlogic.com, or submit an online inquiry.